Privacy policy

Last updated: October 5, 2025

LuxVContours (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our mobile applications, or purchase products from LuxVContours.

By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy.

1. Scope

This Privacy Policy applies to your use of the LuxVContours website and mobile application, as well as all products and services offered through these platforms.

2. Personal Data We Collect

“Personal data” refers to information that can be used to identify you as an individual. We may collect personal data in the following ways:

  • When you create an account, place an order, subscribe to our newsletter, fill out a form, or contact customer support.

  • Payment information processed securely via third-party payment processors (e.g., Stripe, PayPal).

  • IP address, browser type, device type, operating system, and location data (if you allow geolocation).

  • Transaction history and preferences related to our products or services.

We may also collect non-personal data, including aggregate browsing behavior and technical information about how you interact with our website, to improve your experience.

3. How We Use Your Data

We use your personal data for purposes including:

  • Processing and fulfilling your orders, including sending updates about your order status.

  • Providing customer service and responding to inquiries.

  • Personalizing content based on your location and language preferences.

  • Sending marketing communications, if you have opted in (you may unsubscribe at any time).

  • Detecting and preventing fraud or illegal activity.

4. Sharing Your Data

We do not sell, trade, or rent your personal data to third parties.

We may share personal data with trusted third-party service providers who assist us in:

  • Payment processing (via Stripe, PayPal, or other payment processors).

  • Order fulfillment and shipping.

  • Website hosting and IT services.

All third parties are contractually obligated to protect your data and may only use it to provide the services requested.

We may also share anonymized, aggregated data with business partners or advertisers for analysis purposes, but this data cannot be used to identify you.

5. Data Security

We take reasonable measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. This includes:

  • Secure encryption (SSL) for sensitive information.

  • Limiting employee access to data on a need-to-know basis.

  • Implementing secure data storage and processing practices.

6. Cookies

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us recognize your browser and improve functionality.

Types of cookies used:

  • Essential/technical cookies: Necessary for website operation.

  • Analytical/statistical cookies: Track visitor behavior to improve site performance.

  • Marketing/tracking cookies: Monitor browsing and interaction to optimize promotions and content.

You can adjust your browser settings to block or delete cookies, but some features of our website may not function properly without them.

7. Third-Party Websites

Our website may contain links to third-party websites. LuxVContours is not responsible for the privacy practices or content of these websites. Please review the privacy policies of any third-party sites you visit.

8. Updates to this Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be posted on our website and, when possible, communicated via email. Your continued use of LuxVContours constitutes acceptance of the updated Privacy Policy.

9. Your Rights

You have the right to:

  • Request access to your personal information.

  • Correct, update, or delete your personal data.

  • Opt-out of marketing communications.

  • Report any misuse of your personal information.

To exercise these rights, please contact us at:

Email: support@luxvcontours.com
Address: On request

You may also manage your data by logging into your account on our website.